FAQs

With so many websites selling Honeys these days, it's sometimes confusing trying to decide which one is the best one to buy from, Who's going to give you genuine honeys, high quality and great value with best prices ? Who offers advice and provides great service too?

At Honeys of New Zealand we understand your concerns and we try very hard to get things right.  Here are our five own top reasons why we think you should buy from us:

1. We are 100% New Zealand Owned and operated Company. We deliver pure New Zealand Honeys directly from our beautiful New Zealand.
2. We sell only Genuine Authentic Honey products obtained through authorised and official channels as we want our customers to shop with confidence.
3. Robust E-commerce website setup. With over 15 years experience in eCommerce platforms we keep optimising to provide you the best practise.
4. Customers save time and money buying from us
5. Extraordinary customer service with attention to details. We offer professional assistance in guiding and selecting preferred Honeys. 

All orders are shipped from New Zealand through Tracked DHL Express OR Aramex.

Shipping times will vary according to your country. DHL Express typically deliver your order within 2-7 working days  while Aramex typically deliver your order within 5-10 working days anywhere in the world from the day of placing your order.

Public holidays and the Christmas period can result in delays.

We usually dispatch orders within 72 hours.
We will contact you to advise you of the expected dispatch date if we are unable to dispatch within 72 hours.

Domestic Shipping: Free shipping within New Zealand for all orders over $70.
Flat rate of $8 within NZ for all orders under $70 excludes Non Urban/Rural Delivery. Flat rate of $12 for Non Urban/Rural Delivery within NZ.

International Shipping: costs are determined by the total weight of your order, and the country you are shipping to.
To calculate the cost of shipping, please complete the shipping destination through the checkout process. You can view your total shipping costs prior to making your purchase.

Credit Cards
We accept all credit or debit card payments, You can pay by Visa, Mastercard, and American Express. We also accept PayPal payments .

Buy Now, Pay Later
Interest Free payments with Laybuy or Afterpay.

Accelerated checkouts
Shop Pay, Apple Pay and Google Pay are also available.

POLi (for New Zealand customers)
POLi is just like internet banking, To use POLi, place an order as normal then when you come to the payment page in the checkout select POLi as your payment method. You will then be prompted to select your bank, enter your login details, and confirm the payment. That's it. Simple.
We also accept traditional Bank transfer/deposit.

Mānuka Honey comes from the nectar of the flower of the Mānuka bush (Leptospermum scoparium) which is indigenous to New Zealand. It is the nectar and the bee that give this honey its unique properties.

Mānuka honey is a complex honey that goes far beyond a simple table honey, It is a unique honey.It is widely recognised and highly sought after by consumers and has a substantial body of research behind it. Mānuka honey is acknowledged as being the ‘standard’ against which other honeys are compared. 

UMF and MGO are two individual grading systems. UMF is an acronym meaning Unique Manuka Factor. UMF is a complete and advanced grading system. It incorporates the measurement of MG (MGO) levels, but also includes additional testing of authenticity markers of the Manuka Honey.

UMF is an indicator of quality and purity of manuka honey. MGO stands for methylglyoxal, the naturally occurring compound that makes Manuka Honey so unique

Because UMF is a complete, advanced grading system, it is a purer indicator; but MGO is simpler and more straightforward to test. Therefore, you cannot say one is more reliable than another.

Although UMF and MGO measure different things, there is still a relationship between MGO and UMF values. Below is a table of rough parities:

UMF 5 = MGO83
UMF10 = MGO263
UMF15 = MGO514
UMF20 = MGO829
UMF25 = MGO1200

A UMF grading is usually between 5 and 25. A UMF 30 honey is possible but uncommon. An MGO grading will be between double digits and 2000 (above 2000 is not common).

source:aoteamade.co.nz 

Propolis is one of nature’s most powerful compounds – a unique combination of plant bioactives and bee ingenuity. Made by bees from plant resins, propolis is used to protect and sterilise the beehive, where it acts as the immune defence mechanism for the whole hive. Used as a traditional health product for centuries, modern scientific research confirms the protective properties of Propolis can provide significant support for human health.

Pure royal jelly is a white, gelatinous substance produced by honeybees to nourish the queen bee and her larvae. Royal jelly is a nutritional powerhouse; packed with protein, amino acids, enzymes, vitamins, and minerals.

Bee pollen is a ball of pollen made by young bees when they land on a flower. It’s a mixture of pollen, saliva, and nectar or honey. Bees carry these balls back to the hive in sacs on their legs and store them in the hive’s honeycomb. The pollen then ferments into “bee bread,” which feeds a bee colony.
It consists of simple sugars, protein, minerals and vitamins, fatty acids, and a small percentage of other components.